Change of Email Address

Submitted: Saturday, Nov 30, 2024 at 09:04
ThreadID: 149197 Views:597 Replies:3 FollowUps:5
Hi Guys,

This is directed to the admins. Unfortunately I am currently unable to access my current email address, not sure what the issue is at present, but am away from my computer so “hot-spotting” my iPad to my phone. This means I cannot use the Help Desk to ask this question. I am seriously considering changing my Email Address, if I do, how will this effect my membership and access to Explore Oz?

Thanks and regards,

Macca.
Macca.

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Reply By: Member - Racey - Saturday, Nov 30, 2024 at 11:34

Saturday, Nov 30, 2024 at 11:34
Hi Macca, if you are Bigpond user, the outage yesterday has been resolved. Otherwise, login and go to your account and edit your details.
Cheers
Jon
AnswerID: 646873

Follow Up By: Member - McLaren3030 - Saturday, Nov 30, 2024 at 16:02

Saturday, Nov 30, 2024 at 16:02
Hi Jon,

Thanks for your reply, however my issues started a couple of months ago has nothing to do with the Bigpond outage yesterday. At home I have a “work around” to enable me to send and receive emails on my computer, and up until yesterday, I could also access my emails on my phone and iPad via the WiFi at home. I am currently at our other home near Apollo Bay in Victoria, which does not have an internet connection, and can no longer access emails via the phone or iPad.

I am more interested in changing my email address, and what effect that will have on my current Membership and access.

Macca.
Macca.

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Reply By: Member - wicket - Saturday, Nov 30, 2024 at 16:59

Saturday, Nov 30, 2024 at 16:59
Shouldn’t have any effect, I’ve changed mine a couple of times .
AnswerID: 646874

Reply By: ExplorOz - David & Michelle - Saturday, Nov 30, 2024 at 19:29

Saturday, Nov 30, 2024 at 19:29
On website now - you are logged into your current Exploroz account - click Account - go to Account Details - change email address - press save/update. Too easy. Been the same for 24 years. Happens all the time and all catered for.
Regards Michelle
David (DM) & Michelle (MM)
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Follow Up By: Member - McLaren3030 - Sunday, Dec 01, 2024 at 07:16

Sunday, Dec 01, 2024 at 07:16
Hi Michelle,

Thanks for that, I expected it would be that simple, but just wanted to make sure before I go ahead and change my email address.

Macca.
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Follow Up By: ExplorOz - David & Michelle - Sunday, Dec 01, 2024 at 08:16

Sunday, Dec 01, 2024 at 08:16
You can also use the Help Desk without your account or computer.
David (DM) & Michelle (MM)
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Follow Up By: Member - LeighW - Monday, Dec 02, 2024 at 09:37

Monday, Dec 02, 2024 at 09:37
Wasn't there an issue awhile back with someone regarding software licenses?

From memory they had purchased exploreoz but had changed their email address and couldn't remember what there old email address was so couldn't download load the software again or something like that. So if your going to change your email address make a note of the old one.
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Follow Up By: Member - Warren H - Thursday, Dec 05, 2024 at 06:57

Thursday, Dec 05, 2024 at 06:57
Afaik your app store account is linked to a specific Apple or Gmail email address. Therefore any app you purchase is similarly tied to that account for updates and reinstalling. This works independently of your EO account. I presume if you have the EOTopo maps they are linked to the EO account. The EOT app is linked to your app store account.
NT Pajero
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