ExploreOZ Traveller is offline

unfortunately this app seems to be in process of degradation - we are in a similar situation GSharkey, using multiple devices (all apple thingys) - connectivity issues, map accuracy issues, and now the satellite view is so degraded it's laughable - we invested in a starlink mini and now use that with google earth or maps to get proper aerial pictures and just use exploroz for some occasional checking - it's no longer our main mapping system - there are many alternatives emerging, and arguably superior - the issue is as always the learning effort invested myst now be repeated with new systems - but, how much frustration do you want?

Hi GSharkey,

I would strongly suggest you log a request with the help desk. That way a full history of your issue can be stored for future reference and assistance with your issues.

Macca.

No issues with mine across Android phone, tablet or AI box to vehicle head unit. As others have said contact the help desk they will sort it.

In my opinion the app is better every update. It's my one and only navigation app outside cities and towns although Michelle tells me to try in towns navigation as well by going online and some map options, as yet to try that.

Will add my thumbs up for the maps, program , and support.
No problems at all , and brilliant maps which I have just recently used off line and in a remote area, and all working perfectly.
I would urge anyone who is having trouble to contact the help desk.
Cheers
Jim

I've closing this post as Gary already had an open Help Desk ticket with us which resolved the issue which was related to a password reset etc. Not an app bug, not an issue affecting others.